Frequently asked questions
Quick answers about ordering, samples and custom production. Cannot find yours? Contact us.
What is the minimum order for raw materials?
Minimums depend on the material and pack size. Send your list on the wholesale page and we will confirm the minimum with your quote.
What is the minimum order for custom production?
It depends on the product type and packaging. Share your brief on the private label page and we will confirm the minimum in our reply.
How long does on-demand production take?
Timelines depend on the formula, packaging and quantity. We confirm a schedule once your formula is approved.
Can I get a sample before committing to bulk?
Yes. Every material is available as a 3ml sample for $5.00, with a discount voucher toward your full order. See the samples page.
How do I get wholesale pricing?
Fill in the request form on the wholesale page with the materials and quantities you need.
How is my order shipped?
See shipping and delivery for how orders are sent, or contact us for export shipments.
Can you help me choose a fragrance?
Yes. Start with our fragrance notes guide, browse perfumes, or ask us for a recommendation.
Still have a question?
We are happy to help with materials, volumes and custom projects.
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